Student Support Resolution and Resources
We're Here to Help
College can sometimes bring questions, concerns, conflicts, or situations that are difficult to navigate. The Student Support Resolution Office provides students with a place to ask questions, understand their options, access support, and receive guidance about College complaint and resolution processes.
The Student Support Resolution Coordinator can help you:
- understand the Academic and Non-Academic Complaint processes;
- identify the appropriate College office or process for your concern;
- facilitate communication with faculty, staff, or College departments when appropriate;
- connect with academic, financial, housing, food, mental health, and other support resources; and
- understand available next steps when you are unsure where to begin.
Information shared with the Student Support Resolution Office is handled with discretion and shared only as appropriate or required by College policy or law.
Not sure where to start? That's okay. Contact the Student Support Resolution Coordinator, and we will help you identify the appropriate next step.
What Can We Help You With?
Learn 91看片网 the Academic Complaint Process
Do you have a concern involving a College service, program, process, department, or interaction with a College employee that is not directly related to classroom instruction or another academic matter?
Learn 91看片网 the Non-Academic Complaint Process
Concerns involving discrimination, harassment, sexual harassment, sex-based discrimination, sexual assault, dating or domestic violence, stalking, or retaliation may be addressed through a separate College process.
Learn 91看片网 Discrimination and Harassment Complaints
Visit 91看片网 College Title IX Resources
If you have experienced or witnessed behavior by a student that may violate the 91看片网 College Student Code of Conduct, you may submit a Student Code of Conduct Incident Report.
Submit a
If you are concerned about a student who may benefit from additional College or community support, the Student Support Resolution Office can help connect the student with appropriate resources.
When possible, please speak with the student and obtain their consent before submitting a Student Support Referral.
Submit a
Need Help Choosing the Right Process?
You do not need to know which College policy, procedure, or office applies before asking for help.
If you are unsure whether your concern is academic, non-academic, related to student conduct, discrimination or harassment, or something else, contact the Student Support Resolution Coordinator. We will listen to your concern, explain the available options, and help connect you with the appropriate College resource or process.
Student Resolution Coordinator Contact Information
Isaac Valdez
(805) 592-9593
For Faculty/Staff: For any Academic Support Referrals, please submit a STAR Signal. STAR Signal can be found in 91看片网 Connect. For questions or other information, please contact the Student Completion Coordinators.
Forms
- - Submit AFTER student consents to wanting further support.
Questions? View the FAQs for the Student Code of Conduct/Student Support Referral